








Course Objectives
This course is designed to address the dilemmas and opportunities that managers face in multicultural and international work environments. The main purpose is to improve effectiveness in identifying, understanding, and managing cross-cultural situations through:
Increased cultural awareness - The course is designed to add to your understanding of what culture is and how it affects
organizational and business practices.
Improved cross-cultural communications skills - The course is also designed to advance your understanding of common
cross-cultural communication problems and to develop skills that facilitate more effective cross-cultural communication.
Improved cross-cultural transition skills - Another important objective of the course is to augment your understanding of the issues involved in working and living in a foreign culture and to use this understanding to develop strategies for successfully managing
cross-cultural transitions.
Enhanced knowledge of specific cultures and related business practices - Lectures, use of the Internet, discussions, films, and class projects will enable you to become more knowledgeable about specific cultures and related business and management practice
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